Privacy Policy

1. Who we are

Markspeed ("Markspeed", "we", "us", or "our") operates markspeed.ai, a growth system diagnostics and implementation consultancy serving B2B and B2C companies in the United States and Canada. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage with our services.

2. Information we collect

We collect information in two ways:

• Information you provide directly — when you complete the Free GSRI Scan (via Typeform), submit the contact form, or engage in a service engagement. This includes your name, email address, company name, revenue range, business type, and any information you provide about your growth situation.
• Information collected automatically — when you visit our website, we collect standard web analytics data including pages visited, time on site, referring URLs, browser type, and approximate geographic location. We use Google Analytics 4 (GA4) for this purpose.

3. How we use your information

We use the information we collect to:

• Deliver and follow up on the Free GSRI Scan results
• Respond to contact form submissions and service inquiries
• Conduct service engagements (Growth Audit, Growth System modules, Full Growth OS)
• Improve our website and diagnostic framework based on aggregate usage data
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for automated advertising or retargeting campaigns.

4. Third-party services

We use the following third-party services to operate our website and deliver our diagnostics:

• Typeform — used to collect Free GSRI Scan responses. Typeform's privacy policy applies to data submitted through their platform. See typeform.com.
• Google Analytics 4 — used for website analytics. Data is anonymized and used in aggregate. You can opt out using the Google Analytics opt-out browser add-on.
• Formspree — used to process contact form submissions if enabled. See formspree.io.

5. Data retention

We retain contact and inquiry data for as long as necessary to respond to your inquiry and for a reasonable period thereafter. GSRI Scan responses are retained for the duration of any active engagement and for up to 24 months afterward for benchmark purposes. You may request deletion of your data at any time by contacting us.

6. Your rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of certain uses of your data
• For California residents: rights under the California Consumer Privacy Act (CCPA)
• For Canadian residents: rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)

To exercise any of these rights, contact us at the address below.

7. Cookies

Our website uses cookies and similar tracking technologies, primarily through Google Analytics 4, to understand how visitors use the site. These are analytics cookies only — we do not use advertising or retargeting cookies. You can disable cookies in your browser settings at any time.

8. Data security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Our website is served over HTTPS. Typeform and Google Analytics maintain their own security standards for data they collect on our behalf.

9. Children's privacy

Our services are directed at businesses and business professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.